Terms of Service

1. Acceptance of Terms

By accessing or using the pairrlabs.com website (the "Website"), or submitting information through our contact form, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use the Website.

These Terms constitute a legally binding agreement between you and pairr labs ("Company", "we", "us", or "our"), a company registered in England and Wales with a registered address at Stoney Works, 8 Stoney Lane, London, SE19 3BD, United Kingdom.

2. About the Website

The Website provides information about pairr labs and the services we offer. You can use it to learn about our work and to contact us via the contact form. The Website is provided free of charge and does not require registration or payment.

3. Eligibility

You must have the legal capacity to enter into a binding agreement to use the Website. If you are using the Website on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

4. Acceptable Use

You agree to use the Website lawfully and respectfully. You must not:

• Use the Website for any unlawful, fraudulent, or deceptive purpose
• Submit false, misleading, or impersonating information through the contact form
• Send spam, unsolicited commercial messages, or promotional content through the contact form
• Use automated tools, bots, scrapers, or similar technologies to access or collect data from the Website
• Attempt to reverse-engineer, decompile, disassemble, or otherwise compromise the Website or its underlying systems
• Introduce viruses, malware, or other harmful code to the Website
• Interfere with or disrupt the operation of the Website, its servers, or networks
• Copy, modify, or distribute Website content without our prior written consent

We reserve the right to investigate violations and to restrict or terminate access to anyone who breaches these Terms.

5. Intellectual Property

All content on the Website — including text, graphics, logos, icons, images, and the pairr labs brand — is owned by pairr labs and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works from any Website content without our prior written consent.

Information you submit through the contact form remains yours. By submitting it, you grant us permission to use it solely to respond to your enquiry and for related follow-up communications.

6. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information submitted through the Website. By using the Website, you acknowledge that you have read and understood our Privacy Policy.

7. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by pairr labs. We are not responsible for the content, privacy policies, or practices of any third-party services. Your use of third-party services is at your own risk and subject to their respective terms.

8. Disclaimers

The Website is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

We do not warrant that the Website will be uninterrupted, error-free, or secure. Information on the Website is provided for general informational purposes only and does not constitute professional advice.

9. Limitation of Liability

To the maximum extent permitted by applicable law, pairr labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of the Website or any information obtained through it.

Our total aggregate liability for any claim arising from or relating to these Terms or the Website shall not exceed £100.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under the laws of England and Wales.

10. Termination

We reserve the right to restrict or terminate your access to the Website at any time, without notice, if we reasonably believe you have violated these Terms or engaged in activity that is harmful to the Website, our business, or other users.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, you will benefit from any mandatory provisions of the law of your country of residence, including the UK Consumer Rights Act 2015, which cannot be overridden by these Terms. If you have a complaint, please first contact us at legal@pairrlabs.com so we can try to resolve it informally.

12. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will post a prominent notice on the Website and update the "Effective date" at the top of this page. Continued use of the Website after changes take effect constitutes your acceptance of the updated Terms.

13. Contact Us

If you have questions or concerns about these Terms of Service, please contact us: